March 7, 2013

Starting a Community: Growing Reputation

This is a chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. Speak to your community. Speak in your community. Go where they go and do what they do. Don’t be afraid to …

March 6, 2013

It’s Time to Stop Lying to Yourself — You’re On Social for Business

“We want to build our social presence.” “We engage thought leaders to improve brand resonance.” “We’re keeping an eye on reach, true reach, and potential reach to improve amplification.” I hear statements like this every day. Hell, up until a few months ago I said statements like this every day. These are …

February 28, 2013

Starting a Community: Finding Folks Who Care

This is a chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. Talk to the first person who talks to you on social. It doesn’t have to be anything serious. Just drop a …

February 21, 2013

Starting a Community: Creating Actionable Content

This is a chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. You want people to do something. You want them to go out of their way to perform some action so that …

February 14, 2013

Starting a Community: Setting Valuable Goals

This is a chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. Don’t set a goal for social media. Set a goal for your business. That’s why you’re on social media — online …

February 7, 2013

Starting a Community: Finding Your Ideal Client

This is the first chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. Chances are, you’re not starting from scratch. Chances are, your company has at least one client, one follower, or one …

January 31, 2013

Starting a Community From Scratch

This is the first chapter of ‘How to Become a Social Star’. Click the link to download the paper in full, or keep an eye on the blog for more. If you’re just getting started in social media there’s one thing you should know: no one is listening to you …

November 5, 2012

Introducing Argyle Contacts

Customer relationships are the underlying driver for all of your social marketing efforts.  Yet no social products effectively connect the dots between social relationships and customer relationships. …until today. We built Argyle Contacts to help Community Managers and social professionals build stronger customer relationships that drive revenue and retention.  We’re …

October 30, 2012

Age, Gender and Social Media Strategy: Audience Analytics for B2B

Do you know how old the average Twitter or Facebook user is? Do you know what share of Reddit’s users are women? If you had this kind of information, how would it change your content strategy, specifically if you’re a 1:1 marketer for a B2B? Pingdom’s 2012 Social network demographics …

October 23, 2012

B2B Social Media Marketers: Your New Job Description

Last week Garrett talked about the one, undeniable truth of B2B social media is truly that you have to leverage the individual relationships from your one to one marketing move leads down the sales pipeline. Meaning, it’s all about cultivating not just an online community of a high quantity of …