Collaboration
Social media is no longer the purview of a single college intern. Your business collects information, responds to customer service inquiries, and shares marketing messages via social channels. Social should be integrated into product development, customer support, marketing, and the rest of your organization. We provide the tools to facilitate that collaboration.
Fine Grained User Account Permissions
Your social media team has multiple stakeholders and your social presence has a multiple accounts. Argyle provides a dead simple interface for you to tell us which users should be able to post to which accounts.
Publishing Content Workflow
How many “oops” moments does it take for brands to realize that their social publishing needs to have a process behind it? We provide post approval workflow natively. Allow your users to post freely, or require posts to be approved before they go out--it’s up to you.
Post Assignment
Community managers shouldn’t go it alone. If your front-line community manager sees a particularly insightful piece of product feedback, that should be shared with someone on the product design team. Likewise with customer support, recruiting, and sales. Post Assignment makes it easy to route messages to the appropriate person on your team to take action.
Centralized Password Management
Most of the time, password security isn’t top of mind. But what happens when the intern leaves the post-it note with all your social account passwords in her dorm room? Or when you have to fire an employee before changing all your passwords? Prevent these situations before they happen.
Archival and Search
Remember that post you saw six months ago from that really influential person who liked your product? Well we do. We save all posts you make as well as comments and mentions that other people write about you. A single search box gives you access to your entire social history.